You run the practice. We run the IT.
From keeping EXACT and R4 running smoothly to meeting your CQC and NHS DSPT obligations, we deliver reliable, compliant IT services designed specifically for UK dental practices — so you can focus on patients, not technology.
What we do
Everything your practice needs from IT
One specialist partner for your software, security, backups and compliance — so your team can focus on patients, not technology.
Why Dental IT Services
Dental is all we do
We work exclusively with UK dental practices, which means every recommendation, every SLA, and every compliance control is shaped around the realities of running a modern surgery — not adapted from a generic IT playbook.
We understand dental software
Our team works day-to-day with EXACT, R4, Dentally, and other clinical systems — not just generic business applications. When your practice-management database throws an error at 8 am, we know exactly where to look.
Compliance built in, not bolted on
CQC inspectors, NHS DSPT assessments, and UK GDPR obligations shape how we design every solution. You won't need a separate compliance consultant to translate our work — we deliver IT that already meets the standards dental practices face.
Support that fits around your surgery
Downtime between appointments costs you appointment slots and patient goodwill. Our helpdesk is available throughout core surgery hours, and our target response times are built to minimise disruption to your clinical day — not to suit an office-hours IT team.
UK-wide with fast on-site cover
Remote fixes resolve most issues in minutes, but when a hands-on visit is needed we have field engineers covering practices across England, Scotland, and Wales. No outsourcing abroad, no call-centre runaround.
Predictable, fixed monthly costs
A single monthly fee per practice covers your managed services with no surprise invoices for routine support calls. Budgeting for IT becomes straightforward, and you always know exactly what is included.
Pricing
Simple, honest pricing
A flat monthly subscription for your day-to-day IT, plus clear per-project quotes for one-off work. No tiers to decode, no surprise fees.
Real prices, in the open
Unlike most managed IT providers, we publish our subscription prices right here on our website — no hiding them behind a “book a call for a quote” wall. We believe dental practices deserve honest, transparent pricing you can compare before you ever pick up the phone.
1. Managed IT subscription
Everything we can do for you remotely, for one flat price per computer.
Managed IT Subscription
One simple price for every practice — the same rate whether you run a single surgery or a multi-site group. No tiers, no hidden extras.
- All remote IT support included
- Dental software & helpdesk support
- Support hours 8am–6pm, every day
- Daily encrypted off-site backups
- Security, monitoring & updates managed
- Same £20/PC price across all your sites
On-site call-out
£50Only charged when an issue genuinely needs an engineer on-site — everything we can fix remotely stays included in your subscription.
Swap & onboarding
£100A one-off, per-practice fee covering the setup and onboarding of your computers onto our own management web app when you join us.
Out-of-hours support +£5 / month
Extend your cover to include 8am–6pm support at weekends, so help is on hand when your practice runs Saturday or Sunday clinics.
2. Price per service
One-off projects are quoted on the scope of the job — tell us what you need and we'll give you a clear, fixed price up front.
Squat Practice Complete Setup
Full IT build for a brand-new practice — cabling, PCs, server, network, software, and imaging, configured and tested before opening.
Infrastructure & Cabling
Structured Cat6 cabling, switches, Wi-Fi, and workstation installation, sized and quoted to your number of surgeries.
IT Refresh & Hardware Upgrade
Phased replacement of ageing PCs and end-of-life servers, with data and software migrated across — quoted by device count.
Servers & Firewalls
Supply, install, and configure practice servers and business-grade firewalls, quoted to your performance and security needs.
VoIP Setup
Cloud phone system install for reception — call queues, voicemail-to-email, and call recording, priced by handset and site.
Network Setup & Monitoring
Design and installation of a resilient practice network, with proactive monitoring quoted to your estate.
CCTV Installation
IP CCTV design, supply, and install for reception and external areas, quoted by camera count and coverage.
Remote Working (VPN) Setup
Secure, encrypted VPN access for owners and managers, configured and quoted to your number of users.
AI Services Setup
Chatbots and AI receptionists integrated with your booking and practice-management systems, scoped and quoted to your workflow.
Web & Software Development
Custom dental websites and bespoke software with online booking and PMS integration, quoted to your project brief.
Multi-site or dental group? Your subscription stays at the same £20 per PC / month across every location — get in touch.
Trusted by practices
What dental teams say
We're a new name, built on old-fashioned service. Here's the kind of difference specialist dental IT makes.
We switched from a generic IT company that had never heard of EXACT. Dental IT Services had us set up and stable within two weeks, and the first time our SOE server flagged an error they had it resolved remotely before morning surgery started. The difference is night and day.
Sarah Whitfield
Practice Manager · Riverside Dental Practice, Leeds
Our CQC inspection was approaching and our previous provider couldn't tell us whether our backups were even encrypted. Within a month of moving to Dental IT Services we had documented evidence ready for the inspector and a clear IT policy in place. I felt genuinely supported for the first time.
Dr Priya Mehta
Principal Dentist · Elmwood Dental Centre, Bristol
Running three sites meant our old IT setup was a patchwork of different systems. Dental IT Services consolidated everything, sorted our NHS DSPT submission, and now I have one point of contact who actually understands what Dentally is. Response times are excellent — usually under an hour.
James Alderton
Operations Director · Heathfield Dental Group, Manchester
About us
IT support that understands your world
Dental practices are not like ordinary businesses. Your IT systems hold sensitive patient records, power clinical imaging equipment, and keep appointment schedules running — all in an environment regulated by the CQC, NHS commissioners, and the ICO. A generic IT firm that has never dealt with SOE EXACT or a Carestream R4 database can cause as many problems as it solves.
Dental IT Services was founded to fill that gap. We work exclusively with dental practices across the UK, which means our team genuinely understands your clinical software, your compliance obligations, and the real cost of a surgery going down mid-morning. We are not a helpdesk that will ask you to explain what a UDA is.
As a new venture, we are building our reputation one practice at a time — which means every client receives senior attention and honest advice. We will only recommend what your practice actually needs, and we price our services to make professional IT support accessible to independent practices as well as larger groups.
FAQs
Questions, answered
Everything you need to know about working with us. Can't find your answer? Just get in touch.
Get in touch
Let's talk about your practice
Tell us a little about your practice and we'll be in touch to arrange a no-obligation chat about your IT.
Call us
0333 339 5575Email us
info@dentalitservices.co.ukCoverage
Nationwide across England, Scotland & Wales
We typically respond within one working day. Your details are kept confidential and used only to answer your enquiry.